Accountability or Responsibility

You are in the SuddenTeams™ Expert System.

Teams that have problems getting people to take responsibility or "accountability" for their actions, as individuals or as a team, often don't have systems in place for tracking who is supposed to do what and checking completion. Does your team:

  • Create action items for every decision? No.
  • Have measurable standards for its work? No.
  • If doing projects, use formal project management? No.
  • Have an SLA or SOW with every customer (internal or external)? No.
  • Have a set of team rules including items on accountability and a method of enforcement? No.
  • Have a communications plan showing who is responsible for providing specific information, when, and how? No.
  • Set SMART goals? No.

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