Team Tools, Equipment, and Materials

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Although it seems obvious that not having the right equipment, tools, materials, and supplies can kill a team's ability to get work done, a large number of teams are forced to do without. Often the cause boils down to upper managers deciding needs without listening to the people who do the work, or looking solely at the costs without comparing those to the benefits. You can improve the odds of getting what your team needs by taking steps to specify the shortage and show how much it is costing the company.

Does your team:

  • Have written process or procedure documents to help specify where problems are occurring? No.
  • Have measurable performance standards allowing the team to prove the impact of the shortages? No.
  • Have SLAs or SOWs with suppliers and customers (internal or external) clarifying what each group needs? No.
  • Use formal problem-solving techniques to efficiently find root causes? No.
  • Use formal project management for complex, unique jobs? No.

Once you have at least the first three in place, conduct a cost-benefit analysis to prove the value of fixing the problem. You may also want to:

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